Returns & Exchanges
At COSORI, we stand by the quality of our kitchen appliances and offer a 30-day return window for items purchased directly through our store. If you are not completely satisfied with your purchase, we are here to help you process a return or exchange quickly and easily.
Initiate Your Request
Contact our customer support team or visit our online returns portal with your order number and email address to start the process.
Prepare Your Package
Securely pack the item in its original packaging, ensuring all accessories, manuals, and components are included to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned unit, your refund will be processed back to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing